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Contact CitiFinancial

Frequently Asked Questions

Please review our FAQs for answers to the most common requests and questions about CitiFinancial payment options, how to manage your account online, and more.

Locate or Call Us

Refer to your monthly statement or use the CitiFinancial Center Locator to determine the center servicing your account. Or you may call 1-800-922-6235 to reach a customer service representative.

For the hearing impaired:
TTY: 877-443-5015

Write Us

Mail general correspondence to:

CitiFinancial Customer Care
6400 Las Colinas Blvd.
Mail Stop CC2-109
Irving, TX 75039