CitiFinancial
 
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Frequently Asked Questions

Please review our FAQ's for answers to the most common requests and questions about our payment options, how to manage your account online, and more. See all FAQ's.

Locate or Call Us

Find your center address and phone number using our Center Locator if you have questions about your account.

For the hearing impaired:
TTY: 800-637-8878

General Inquiry

Have a general comment? Want to offer us some feedback on our website? Send us an email.

Write Us

Mail general correspondence to:

CitiFinancial Customer Service
NTSB-2320
6801 Colwell Blvd.
Irving, TX 75039