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Frequently Asked Questions

Please review our FAQ's for answers to the most common requests and questions about our payment options, how to manage your account online, and more. See all FAQ's.

Locate or Call Us

Find your center address and phone number using our Center Locator if you have questions about your account.

For the hearing impaired:
TTY: 800-637-8878

General Inquiry

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Write Us

Mail general correspondence to:

CitiFinancial Customer Service
6801 Colwell Blvd.
Irving, TX 75039